Summary Turning the Zendesk Sell Retirement Into an Opportunity The announcement is official: Zendesk Sell is retiring. Many businesses rightly worry about potential downtime, pipeline disruptions, and a complex migration process. However, finding a Zendesk Sell alternative shouldn't just be about finding a like-for-like replacement with the exact same limitations you currently have. Instead, this […]
It’s that time again - Summer has bloomed for our northern hemisphere neighbours, and so have the latest Salesforce updates! We’ve dug through the Summer ‘26 release notes and handpicked the most exciting features for business users and admins. Check out our latest blog, where we break down the highlights and what they mean for […]
The Salesforce Summer ‘26 release is here, and it's a significant one! There is a strong focus on AI-powered automation, enhanced service capabilities, deeper Slack integration, and platform security improvements, all aimed at improving how organisations build, manage, and secure their Salesforce environments. Depending on your instance, you'll be upgraded on one of the following […]
What Can a CRM Do for Your Nonprofit? We’ve worked with hundreds of nonprofits, and while every organisation is different, they often face similar struggles. These include keeping track of donors and stakeholders, administering programs, managing different communication channels, or organising events and fundraising. Most of these challenges come down to one thing: bringing all […]
When most organisations begin their journey toward system optimisation, they start with the Salesforce Health Check. It is the industry-standard starting point, and for good reason. But a "healthy" org isn’t just one that is secure; it’s one that is purpose-built to scale. True System Maturity is the transition from a passive database to an […]
It’s that time again - Spring has sprung for our northern hemisphere neighbours, and so have the latest Salesforce updates! We’ve dug through the Spring ‘26 release notes and handpicked the most exciting features for business users and admins. Check out our latest blog, where we break down the highlights and what they mean for […]