Enrite Solutions

Adelaide’s most experienced Salesforce Partner

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About Us

Enrite Solutions is a South Australian based organisation that develops software using Cloud Computing technology.

We use Salesforce.com, the leading Cloud Software Development Platform, to build CRM solutions and custom software applications for our clients.

This technology provides us with the capability to develop custom software applications faster and cheaper than using traditional technology, plus we can make them instantly mobile.

Customer Satisfaction Rating /10

Completed Salesforce Projects

Commercial Clients

Government Clients

Not-for-profit Clients

Services

SALESFORCE CRM

We customise Salesforce to help you:
– Manage your leads, opportunities and nurture customers
– Manage price books and provide quotes
– Manage customer enquires and cases using Service Cloud
– Undertake initial data loading and integrate Salesforce to other Apps

CUSTOM SOFTWARE DEVELOPMENT

We build custom applications using Salesforce, the leading software development platform in the Cloud.

Salesforce has a powerful configuration engine that means functionality can be developed using “clicks” rather than “code”. This means faster deployment, less bugs, lower deployment and maintenance costs.

WEB PORTALS

We build Customer and Partner Portals using the Salesforce Communities Platform.

This provides web based capability that enables your customers and business partners to interact electronically with you. This could include placing orders, submitting invoices, raising cases, accessing your knowledge base.

MOBILE APPLICATIONS

Enrite uses the Salesforce1 Platform and the Salesforce SDK to develop Mobile Apps for Smart Phones and Tablets. Our team can quickly confirm the Salesforce1 mobile app to support the specific needs of your field workers, or we can custom build a Native App that runs on Android or Apple devices to meet your specific needs.

ELECTRONIC MARKETING

Enrite can configure a range of automated marketing and communication technologies that integrate with Salesforce, including Pendula, Pardot, Campaign Monitor, and MailChimp. We can automate sending custom emails, SMS, Fax and even old fashion letters. Come and talk to us to see how these technologies can help automate your nurturing of Leads and Opportunities.

CARE & WELLBEING MANAGEMENT

Enrite Solutions implement products on the Salesforce platform that supports Disability, Aged Care and Mental Health. The software records client health information, care plans and provides powerful rostering capability. It supports a range of mechanisms for claiming against the latest government payment schemes, including the NDIS. Click here for more details.

Our Achievements

SA Government deployment of Salesforce

Enrite helped the SA Government adopt its first cloud based software development platform, commonly known as Platform as a Service.

The Department for Communities and Social Inclusion required a cloud platform that was flexible, secure, scalable and provided a rapid application development facility. We helped them undertake a security risk assessment, proof-of-concept, and gained endorsement at various levels of government. We developed more than 16 apps across 5 Salesforce Orgs servicing 1,600 users. We have since deployed Salesforce across ten SA government agencies. Click here to find out more

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Lifetime Support Authority

The Lifetime Support Authority supports the provision of treatment, care and support for people who have sustained serious, lifelong disabilities as a result of a motor vehicle accident.

Enrite developed a Salesforce solution to support the management of participants on the scheme, including support client assessment, approvals, planning, contracts, invoicing and payment.

Enrite also deployed a Customer Portal providing an ability for customers to securely access their personal details, support plans and make requests. The Portal design supports Browser, Tablet and Smart Phone access.

Detmold

Detmold is one of SA’s largest manufacturers with offices and factories in Indonesia, China, South Africa, Vietnam and the Philippines.

It has a global network that services APAC, Europe, Middle East, Africa and the Americas. Detmold Group engaged Enrite Solutions to deploy Salesforce to:

  • Improve response times for providing quotes to customers
  • Provide better visibility of sales pipeline
  • Improve response times for client order enquiries and provide information on where they are at in the manufacturing/delivery process
  • Provide electronic self service mechanisms for customers and partners
  • Provide improved Lead and Opportunity nurturing.
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Property Inspection App

Using the Salesforce SDK we developed an iPad App that enables Housing SA workers to record and manage property defects.

The App stores its data securely in offline mode to enable workers to inspect properties in rural and remote locations, and synchronise records to Salesforce when they have an Internet connection.

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My Support Advisor

We developed a Web Portal for the SA Government that enabled people with severe disabilities to manage their support plans, lodge requests for payments, find disability service providers and provide feedback on the services they have received.

This Salesforce Portal allowed non-government organisations to submit invoices, and provided automated processing through to Shared Services.

This Salesforce Portal automated the processing of $90mill in government payments through Shared Services each year.

My Support Advisor
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Patient Transport Subsidies

The Patient Assistance Transport Scheme (PATS) is a subsidy program that provides money to pay for travel costs for rural and remote South Australians to attend medical appointments.

Enrite deployed a Salesforce solution to support:

  • Online claiming for fees
  • Submission of receipts using a smart phone’s camera
  • Electronic approval by General Practitioners and Health Specialists;
  • Automated payment via integration to government financial systems.

On the Right Track

Enrite developed a Case Management system to assist indigenous case-workers located in remote communities assist people to obtain their drivers licence. Enrite developed a Mobile App that capture information in offline mode whilst case workers worked in APY lands and other remote communities, and synchronised with Salesforce on return to base.

on the right track

Some of Our Clients

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Statewide-Super
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- Melbourne City Mission - <br> Enrite developed a Disability Care solution for this large Not for profit organisation


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- Suncorp - <br> Enrite assisted Suncorp to configure their <br> Salesforce CRM and integrated to <br> Mailchimp.
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Small Business Commissioner SA

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- DEWNR - <br> Enrite developed a Kangaroo Management <br>system for the Department for Environment <br>and Natural Resources.
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- DPTI - <br> Enrite developed a Case Management system <br> to support Case Workers who are assisting <br> indigenous people in remote communities to <br> attain their drivers licenses.
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- SA Health - <br> Enrite developed a call centre management <br>system for Aged Care - HACC services
- CPL- <br> Enrite implemented a Salesforce disability care solution for CPL
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- FoodBank - <br> Enrite provided Salesforce training to this charity.
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- E3 Learning - <br> E3 Learning is part of Open Universities, which <br> is one of the largest users of Salesforce in <br> Higher Education. Enrite developed a Sales Cloud <br> CRM to manage leads and opportunities.
- SAFECOM - <br> Enrite developed a Grants Management <br>System using Salesforce.com
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Testimonials

  • “We recommend Enrite Solutions to anyone needing Salesforce implemented fast, on cost and on time. They impressed us with their absolute professionalism and dedication to getting the job done. ”

    Sorana Dinmore
    Manager of Governance, Systems and Review, Lifetime Support Authority (LSA)

  • “Enrite Solutions has provided exceptional service through all stages of our project, including development of the specification, software development, training, and ongoing support. We found the team patient and knowledgeable, and really appreciate how they worked collaboratively with us.”

    Samarra Farrell
    Program Officer, Departent for Planning, Transport, and Infrastruture

  • “Enrite was very professional in guiding us through the setup of Salesforce. I would highly recommend Enrite as a partner to any prospective client."

    Belinda Seddon
    CEO, Urban Virons

  • "Enrite met every deadline and delivered some critical functionality 2 months earlier than expected. I would highly recommend Enrite for any Salesforce solution."

    Paul Heinrich
    Project Manager, SA Health

  • "Enrite were fantastic in understanding and building the different requirements needed, suggesting alternative things for consideration, and implementing them before go live date."

    Alexis Nicholson
    Senior Project Manager, Country Health SA

Enrite Solutions supports Variety children’s charity

 
Proudly Supporting Variety Horizontal Col
 







Level 5, 70 Pirie Street
Adelaide, South Australia 5000

PO Box 3301
Rundle Mall
SA 5000

T: +61 8 81279713