Privacy and Transparency

At Enrite Solutions Australia Pty Ltd (Enrite), we are committed to protecting and maintaining your privacy. As part of our normal operations and for our website (https://enrite.com.au) to function successfully, we may collect from you, or you may provide to us, personally identifiable information. This Privacy Policy describes the type of information we collect through the website, and how we use, store and disclose that information.

This policy is intended to explain in clear and plain language some of the processes that we have implemented to manage your personal information and to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You must read this policy before providing us with any personal information or using the website. By providing us with personal information or using the website you are confirming your agreement to the processes described in this Privacy Policy.

Personal Information we Collect

Personal information is information about an individual whose identity is apparent, or can reasonably be ascertained, from that information. The personal information Enrite collects includes, but is not limited to:

  • your name;
  • email address;
  • phone numbers;
  • physical addresses; and
  • date of birth.

Why we Collect Personal Information

Enrite will only collect personal information in a lawful way and not in an unreasonably intrusive way. We will not collect personal information unless the information is reasonably necessary for us to carry on our business and provide services to you. The main reason we collect personal information is to assist us in providing services to you however we may also use your personal information in the following ways:

  • to contact you in relation to an event, offer or service you may be interested in;
  • to prevent fraud or other unlawful activities;
  • in the ordinary course of running our business; and
  • to comply with our legal obligations.

How we Collect Personal Information

Personal information may be collected by Enrite in a number of circumstances, including when you:

  • make an enquiry with us via the website or phone;
  • take part in face to face meetings or telephone conversations;
  • visit our website; or
  • apply for employment with Enrite.

Use of Cookies

Like many websites, Enrite uses cookies and other standard web technologies to collect information for our own use. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and tell us how and when pages in our website are visited. Cookies help us personalise your experience and better deliver services to you. Cookies do not personally identify you however, they do identify your browser. Cookies provide us with aggregated information with how users interact with and behave on our website, which helps us improve our website. Most browsers have an option for disabling cookies, which will prevent your browser from accepting new cookies, as well as allowing you to decide on the acceptance of each new cookie. We recommend that you leave the cookies activated because cookies allow you to take advantage of some of our website’s features and allow us to deliver a better service to you. If you disable cookies you assume all responsibility for any loss of functionality or service.

How we use your Personal Information

Enrite will use your personal information for the purpose for which it has been provided or for a reasonably related secondary purpose and for the the purposes of:

  • providing our services to you;
  • providing services or products from our third party partners;
  • our internal management needs;
  • our marketing activities;
  • responding to enquiries or comments you submit to us;
  • any other purpose you have consented to; and
  • any use which is required or authorised by law.

By providing your personal information to us, agreeing to accept the terms of this Privacy Policy, or both, you consent to your personal information being included in our database to be used for direct marketing purposes. Each marketing communication will have an ‘unsubscribe’ link that you may click to unsubscribe from the service. Alternatively, you can email [email protected] to unsubscribe. We endeavour to only send relevant communications that we believe may interest you and will not send an unreasonable volume of emails to you.

Accessing your Personal Information

You may request access to your personal information in our customer account database, or seek correction of it, by emailing [email protected]. Enrite will take reasonable steps to ensure your personal information is not misused, interfered with, lost, modified or disclosed in circumstances not permitted by this policy.

Disclosure of Personal Information

Enrite may disclose your personal information:

  • to third parties we ordinarily engage with to provide you services;
  • any person or entity to whom you have consented to Enrite disclosing your personal information to; and
  • any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.

Contact

If you require further information about this policy or wish to make a complaint, please contact us at [email protected] or send mail to: Attn: Enrite Solutions Australia Pty Ltd, 134A The Parade, Norwood, South Australia  5067.

Miscellaneous

Enrite reserves the right to modify this Privacy Policy in whole or in part from time to time without notice. Any changes will be effective immediately upon posting of the updated Privacy Policy on our website.