Enrite Solutions has partnered with Exponent Partners in an arrangement that brings Exponent’s case management software to Australia. Built natively on the Salesforce platform, Exponent Case Management (ECM) allows users to manage intakes, assessments, case notes as well as reporting on outcomes and referrals.
Enrite has already helped many organisations in the National Disability Insurance Scheme (NDIS) and now with the help of Exponent can offer a more complete solution. As a Salesforce.org Partner, Enrite has extensive experience in helping not-for-profits become more efficient by matching the right technology solution to the organisation’s needs. Enrite’s team of onshore consultants are truly passionate about the sector which helps them deliver true and lasting results.
Exponent Case Management
Founded in 2005, Exponent Partners is a US-based consulting firm that has developed a software solution to help their nonprofit clientele. They believe the right technology can transform an organisation’s relationship with their data, helping them make smarter and faster decisions. Exponent Partners realized that housing all of your data in a single system is a key component to understanding that data. That’s why they built Exponent Case Management on the Salesforce platform. Data about clients, programs, cases, projects and service providers is stored in one system and can be reported on natively in Salesforce.
Exponent Case Management is suitable for a wide range of human services organisations such as child and family services, NDIS providers, emergency services, community networks and workforce development and re-entry programs to name a few. Many of these organisations rely on external funding and as such, have a requirement to prove results to their funders. ECM takes the pain out of meeting these reporting requirements with Salesforce’s reporting engine and real-time dashboards.
Director of ECM Business Development at Exponent Partners, Eric Magnuson says:
“As a social enterprise and certified B Corp dedicated to leveraging technology for social good, we are excited to work with mission-aligned partners like Enrite. They understand the needs of nonprofits serving Australia’s most vulnerable communities and we are proud to partner with them in meeting those needs with the Exponent Case Management app.”
Coupled with the Power of Salesforce
The combination of Salesforce and ECM combines Customer Relationship Management (CRM) with Case Management to create a rich view of your data but it can be expanded even further. With over 3,400 apps on the AppExchange (Salesforce’s App Store) you can add even more functionality to your system and begin to replace the disparate software and data silos. Add in billing and donor management, event management, email marketing, social media management, scheduling, surveys, forms and much more. Where it’s not appropriate to replace software with a Salesforce-native alternative, Enrite’s experienced Salesforce developers can integrate your legacy software with Salesforce so that the two systems can pass data back and forth to prevent double-entry, human error and data silos.
Managing Director of Enrite, Paul Schlein, believes the partnership will strengthen Enrite’s service offering for not-for-profits:
“We’ve worked with not-for-profit and government organisations for years and this new partnership with Exponent Partners allows us to provide a turnkey solution for case management on the Salesforce platform. Beyond the software, the partnership just makes sense as both of our organisations are committed to helping the not-for-profit sector streamline their operations to achieve their growth potential.”
Enrite is thrilled to be able to bring Exponent Case Management to Australia. Coupled with Enrite’s Salesforce expertise, it’s now possible to build a complete, customised solution with the power of Salesforce’s automation tools, mobile access, powerful reporting engine and best-in-class security features.
Contact Enrite to see if Exponent Case Management is right for your organisation.
