Thin Green Line faced significant challenges in managing their data effectively. With information scattered across various non-searchable sources such as Word and Excel documents, they struggled with manual processes and lacked the ability to segment data for targeted marketing efforts. They identified the need for a new CRM solution, knowing that they were wasting time and missing opportunities with their current system.

“We had data from a number of different sources and were wasting a lot of valuable time in maintaining it and using it at a basic level.”

Leigh Foster, Thin Green Line

After researching several CRM operations, Thin Green Line chose Salesforce for its comprehensive features, but it was the potential for future growth that stood out the most.

“We spoke with a number of organisations and felt Enrite was the perfect fit from our first meeting. It was clear that they understood the not-for-profit sector as they helped us to identify what features would be useful for our specific needs.”

Leigh Foster, Thin Green Line

The implementation of Salesforce NPSP brought about significant improvements for Thin Green Line. They achieved greater visibility into their data, leading to enhanced collaboration among team members. With donor segmentation capabilities, Thin Green Line could tailor communications and identify opportunities for converting donors to regular or major donors. The integration with Fundraise Up streamlined fundraising processes, allowing the team to focus on more productive tasks.

Overall, the solution provided Thin Green Line with actionable insights, improved efficiency, and increased donor engagement. Through this collaboration, Thin Green Line gained the tools and insights needed to advance their mission of supporting conservation efforts worldwide.

“We highly recommend Enrite to other non-profits looking to implement Salesforce. The project ran smoothly, and was an enjoyable and fun experience.”

Leigh Foster, Thin Green Line