Being an existing Salesforce customer, RMHC had access to a community of Salesforce partners with demonstrated experience in delivering solutions tailored to not-for-profit organisations.

“We got in touch with Enrite Solutions. They implemented Payments2Us to manage our donations across all RMHC Chapters,” says Hanson.

Dwayne Hill, Project Manager at Enrite Solutions, and his team worked with RMHC to implement Payments2Us within their Salesforce environment. The solution addressed RMHC’s need of storing and managing all their online payments on a single platform. By integrating payments from both Stripe and EziDebit payment platforms, the solution provided flexibility to donors and streamlined payment processing with enterprise-grade security.

“RMHC is now able to process both one-off and recurring donations more easily,” says Hill. “They can now centrally manage and report on all donations across different Chapters, while keeping data isolated for each. Donor receipts go out consistently and can be customised. Donors are also sent their end-of-financial-year tax receipts.”

RMHC also received a grant from Enrite Solutions that supported them in implementing Payments2Us.

“Being a not-for-profit, receiving that support was very useful, and it probably helped get this project over the line,” says Hanson.

“And working with Enrite has been a great experience right from the start. They were very solutions-focused and always ready to work together on an outcome tailored to our program. Their team really made us feel at ease right through the four months of the project till the solution went live in February ‘22.”

Enrite Solutions' deep understanding of not-for-profit needs and their ability to deliver bespoke solutions earned them recognition as one of Salesforce.org’s top three NFP partners for 2022. Salesforce.org also named Enrite an 'Impact Partner' earlier this year.

According to Patrick DeRuvo, Director, Enrite Solutions, one of the core values driving their work is to ‘leave a positive impact.’

“We are always looking at how we can help not-for-profit organisations,” says DeRuvo. “They do all this wonderful work. What we try to help them with is eliminating waste and helping organisations like RMHC free up their time from managing payments to focus on their actual work – so they can have sustainable growth.”

According to Hanson, Payments2Us has already helped RMHC’s Chapters by significantly reducing the number of hours spent on donation management and reporting.