It’s that time again - Spring has sprung for our northern hemisphere neighbours, and so have the latest Salesforce updates! If you want the handpicked most exciting features for business users and admins, check out our recent blog, where we break down the highlights and what they mean for you!
But today we've curated our pick of the Spring '25 Enforced Updates you can't miss.
Need help navigating these updates or have questions about how they’ll impact your system? Contact us today for expert guidance and support!
Enforced Updates in Salesforce Spring ‘25 Release
The following items may impact some clients. For those who are impacted, please check the date by which they will need to be reviewed and rectified. Enrite recommends creating a sandbox to enable the relevant changes and performing the necessary regression tests.
1. Change Einstein Activity Capture Permissions for Sales Engagement Basic Users
What’s Changing?
In Salesforce Spring '25 release, users with the Sales Engagement Basic User permission set will no longer have access to Einstein Activity Capture. Previously, admins could grant access to this feature through a permission in the Basic User set. Now, users will need the Standard Einstein Activity Capture permission set to continue using it.
What Does This Mean?
If you’re using the Sales Engagement Basic User permission set, you’ll need to update user permissions to make sure they can still access Einstein Activity Capture. This change applies to users in Lightning Experience on Enterprise, Performance, and Unlimited editions with Sales Cloud. Be sure to update permissions by January 1, 2025.
➡️ For technical details, see this link.
2. End of Support for Enhanced Email Experience
What’s Changing?
Support for the Enhanced Email Experience in Account Engagement will end with the Winter '25 release. While you can still use it, if you run into issues, there won't be any support to help fix them.
What Does This Mean?
To avoid problems, we recommend gradually adopting the new email experience. Alternatively, you can use the Classic Email Builder, however it may require HTML knowledge but still works if you prefer the features of this builder.
➡️ For technical details, see this link.
3. Enable ICU Locale Formats (Release Update)
What’s Changing?
Salesforce is replacing JDK locale formats with ICU locale formats for dates, times, currencies, and numbers. This update will be enforced in Salesforce Spring ’25 release but can be deferred until Summer ’25.
What Does This Mean?
ICU formats provide a more consistent experience across Salesforce and improve compatibility with ICU-compliant applications. Orgs created from Winter ’20 onward already have this enabled, so no action is needed for them.
➡️ For technical details, see this link.
4. Update API Requests to Use Your My Domain Login URL (Release Update)
What’s Changing?
Salesforce is decommissioning support for instance-specific URLs in API traffic. If your API requests use URLs with an instance name, they must be updated to use your My Domain URL instead. This change applies to Lightning Experience and Salesforce Classic (not available in all orgs) in Enterprise, Performance, Unlimited, and Developer editions.
What Does This Mean?
From April 1, 2025, sandbox environments will no longer support instance-specific URLs, followed by production environments on June 14, 2025. To avoid disruptions, update your API requests to use your My Domain URL before these dates.
➡️ For technical details, see this link.
5. Verify Your Return Email Address for Sender Verification (Release Update)
What’s Changing?
After Salesforce Spring ’25 Release, Salesforce will require users to verify the return email address in My Email Settings to comply with stricter email security standards. This change applies to Lightning Experience and Salesforce Classic in all editions except Database.com.
What Does This Mean?
Unverified return email addresses will no longer be able to send emails. Users must manually verify their email by selecting Resend Verification Email in My Email Settings and clicking the link in the verification email. If the resend option is unavailable, the email is already verified.
➡️ For technical details, see this link.
How to Move Forward?
If you think the Salesforce Spring '25 release may affect your setup or wish to get ahead, reach out to us as soon as possible. We can review your environment and take action or provide advice to address any issues. To contact us, please raise a ticket in our portal. Also, consider joining the Release Readiness Trailblazers group for more information, or sign up for the Salesforce Release Readiness Live Webinars to stay updated.