Products
A Salesforce Product for Everyone
Sales Cloud
Where it all began, Salesforce’s Customer Relationship Management (CRM) system. Manage your contacts, accounts, new leads and opportunities. Sales Cloud will help you close more deals while building loyal customers. We can help you automate manual tasks, standardise your sales processes and access your data from any device, at any time.
Service Cloud
Closing a deal is just the beginning of the story. Service Cloud allows you to better engage with your existing customers through faster, reliable case resolution. Build a community or portal for your customers to log into and interact directly with your support or service team. Take it one step further by delivering personalised support across your messaging apps, AI-powered web chat and social.
Marketing (Pardot)
Automate your marketing efforts using Pardot. Automatically send emails to your prospects at the right time with triggers you define. Score and grade your leads so you know who to focus on first and nurture them with personalised, dynamic content in your emails. Connect to your website and build landing pages and forms to gather data on your website visitors. Manage all your social media posts in one place.
Not-for-profits
Not -for-profits are close to our heart and we’ve helped dozens become more efficient organisations. Not-for-profits care about two things: fundraising and making an impact. Salesforce’s Nonprofit Success Pack (NPSP) helps you do both. Use the pre-built constituent and donor management components and customise it to your needs thanks to the flexible architecture. Achieve your mission with the industry standard CRM, Salesforce NPSP.
Community Cloud
With Salesforce Communities, your customers can log into your portal and interact with your business in many different ways. They can update their account details, log support requests, interact with others in a forum or access your public knowledge base in a self-service portal. You can even create a community for your partners for a complete channel management solution. Automate your B2B or B2C transactions and leave your competitors behind.
CPQ (Configure, Price, Quote)
If you have problems with complex quotes, SKU proliferation or just spend hours in a spreadsheet to generate a quote then Salesforce CPQ is for you. Streamline your discounting, pricing and approvals to quickly generate custom-branded quotes right from your Salesforce CRM. Manage revenue recognition, subscriptions, co-termination and the full contract lifecycle management process with Salesforce CPQ.
Field Services
Connect your mobile workforce to deliver efficient, on-site job delivery. Field Service Lightning is fully mobile so you can create, assign and view work orders from any device. Using the power of A.I., you can optimise schedules and intelligently assign jobs to available team members in the field. Mobile employees can access job schedules, van and stock inventory, knowledge articles and real-time collaboration on the go.
Government
The public sector is our specialty, we’ve implemented Salesforce to more than 10 different agencies over the past 10 years and we understand the nuances of the sector. Salesforce for Government lets you spend resources on innovating and improving processes rather than costly maintenance for legacy IT systems. Deliver outcomes for your community with secure, open, fast and trusted software.
AppExchange
Much like Apple’s App Store™ or the Google Play Store™, Salesforce has its very own app store called the AppExchange. Here you can find thousands of apps in categories from project management to finance, marketing to enterprise resource planning. If you can think of it, there’s probably an app for that. We’ll help you see through the fog, select the right app, install it and configure it.
Einstein Analytics
Reports and Dashboards are baked in to every part of Salesforce but if you need intelligent, augmented analytics to drill deeper into your data then you need Einstein Analytics. Connect multiple data sources into Salesforce and let Einstein help you find simple answers to complex business questions, get predictions on your pipeline and receive recommended next actions.
myTrailhead
After the massive success of Salesforce’s best-in-class learning platform, Trailhead, they have released this amazing functionality to you. Build your own learning and enablement platform on myTrailhead. Onboard your employees faster, supercharge your productivity by documenting your processes and disseminating them to staff to increase your Salesforce adoption. We’ll configure myTrailhead, you just bring the content.
Integrations
You can run your entire business on Salesforce but in the real world, businesses have multiple systems. Don’t let that stop you from unifying your data - connect any third-party system, app, data or device to Salesforce. Integrating your systems means data is no longer siloed, analysis can occur in one place and manual data entry between systems can be automated through APIs. Integrate your accounting systems to get the full picture of your pipeline.
Platform
Here’s where it gets confusing, stick with us... Not only does Salesforce offer all the amazing products listed above but it also allows you to build your own apps on the Salesforce Platform. Build any app: mobile, desktop or both and get instant access to all the power of Salesforce. Think A.I., blockchain, computer vision, security features, communities, automations and so much more.
Financial Services Cloud
A CRM specifically designed with financial services in mind. Track multiple clients and households, record significant life events and deliver bespoke advice that earns you lasting loyalty. Wealth managers and financial planners have unique needs and a standard out-of-the-box CRM might not be worth the investment. Take a look at Financial Services Cloud and start reaping the benefits.
Testimonials
Don’t take our word for it, here’s what our customers have to say
We recommend Enrite Solutions to anyone needing Salesforce implemented fast, on cost and on time. They impressed us with their absolute professionalism and dedication to getting the job done.
Sorana Dinmore
Manager of Governance, Systems and Review, Lifetime Support Authority (LSA)
Enrite Solutions has provided exceptional service through all stages of our project, including development of the specification, software development, training and ongoing support.
Samarra Farrell
Program Officer, Department for Planning, Transport and Infrastructure (DPTI)
Enrite was very professional in guiding us through the setup of Salesforce. I would highly recommend Enrite as a partner to any prospective client.
Belinda Seddon
CEO, Urban Virons
Enrite met every deadline and delivered some critical functionality 2 months earlier than expected. I would highly recommend Enrite for any Salesforce solution.
Paul Heinrich
Project Manager, SA Health
Enrite were fantastic in understanding and building the different requirements needed, suggesting alternative things for consideration and implementing them before go live date.
Alexis Nicholson
Senior Project Manager, Country Health SA